Terms and Conditions and Shipping Terms for Vannah Ceramics 

These terms and conditions and shipping terms apply to the use of the website vannahceramics.com (hereinafter referred to as “the website”), owned and operated by Vannah Ceramics, located at Haarlem, the Netherlands.

By using the website, you agree to these terms and conditions. If you do not agree with these terms and conditions, please do not use the website.

1. Use of the Website

1.1. You may only use the website for lawful purposes and in a manner that does not infringe upon the rights of others or disrupt the operation of the website.

1.2. It is not permitted to use the website in a way that may cause damage to the website or to third parties.

2. Intellectual Property

2.1. All content on the website, including but not limited to text, images, logos, designs, and photographs, are the property of Vannah Ceramics or its licensors and are protected by copyrights and other intellectual property rights.

2.2. It is not permitted to copy, reproduce, distribute, or use any content from the website without prior written consent from Vannah Ceramics.

3. Orders and Payments

3.1. By placing an order on the website, you agree to the purchase price and any additional costs such as shipping fees and taxes.

3.2. Payment must be made at the time of the order using the available payment methods on the website.

3.3. Vannah Ceramics reserves the right to refuse or cancel an order at its own discretion, for example if the product is not available, if there is suspected fraud, or if the payment is not successfully processed.

4. Shipping and Delivery

4.1. Vannah Ceramics offers various shipping methods, including standard shipping, express shipping, and other options as available on the website.

4.2. Shipping costs are clearly stated during checkout and depend on the chosen shipping method, the delivery address, and the weight/dimensions of the order.

4.3. Vannah Ceramics will make every effort to ship orders as soon as possible after receipt of payment. The estimated delivery time is provided as an indication and depends on the chosen shipping method and delivery address.

4.4. Customers will receive a tracking number once their order has been shipped, allowing them to track the status of their shipment.

4.5. Vannah Ceramics is not responsible for delays in delivery due to unforeseen circumstances such as natural disasters, strikes, or other events beyond our control.

5. Return Policy

5.1. In accordance with applicable law, you may have the right to return products within a certain period after receipt, under certain conditions as described in our return policy, available on the website.

6. Liability

6.1. Vannah Ceramics is not liable for any damages or losses resulting from the use of the website or its content, including but not limited to direct, indirect, incidental, special, or consequential damages.

7. Changes to Terms

7.1. Vannah Ceramics reserves the right to change these terms and conditions at any time without prior notice. It is your responsibility to regularly check the terms for any changes.

8. Applicable Law

8.1. These terms and conditions are governed by and interpreted in accordance with the laws of the Netherlands.

9. Contact Information

9.1. If you have any questions about these terms and conditions, you can contact us at vannahceramics@gmail.com, or you can fill in the contactform.